Towards an Understanding of Supply Chain Quality Management

Authors

• S. Thomas Foster, Brigham Young University - ProvoFollow

Keywords

supply chain quality management (SCQM), supply chain management, quality management

Abstract

In this paper, we define supply chain quality management (SCQM) to operationalize and understand the effect of increased emphasis on supply chain management on the practice of quality management. We review current research in quality management and identify common themes found in the literature. Key quality management content variables identified are customer focus, quality practices, supplier relations, leadership, HR practices, business results, and safety. We use these variables to propose areas for future research in the field of supply chain quality management.

Original Publication Citation

"Towards an Understanding of Supply Chain Quality Management", Journal of Operations Management, Volume 26, 2008.

BYU ScholarsArchive Citation

Foster, S. Thomas, "Towards an Understanding of Supply Chain Quality Management" (2008). Faculty Publications. 8747.
https://scholarsarchive.byu.edu/facpub/8747

Document Type

Peer-Reviewed Article

Publication Date

2008

Publisher

Journal of Operations Management

Language

English

College

Marriott School of Business

Department

Marketing

University Standing at Time of Publication

Full Professor

Copyright Use Information

https://lib.byu.edu/about/copyright/