Keywords
designed experiences, experience types, experience type framework, experience economy, structured experiences
Abstract
Understanding the nature of, and how to design, structured experiences has become an increasingly salient topic for academics and professionals over the past two decades. Despite the rise in interest in experiences, the related academic literature is fragmented and often atheoretical. To address this situation, this article presents a framework of experiences—including construct definitions and propositions— to help guide the research and design experiences. The framework considers the realm of all possible experiences from subconscious to conscious and subdivides conscious experiences into ordinary and extraordinary dimensions. The framework further classifies extraordinary experiences as memorable, meaningful, and transformational. The distinction between the classes of extraordinary experiences are based on key characteristics of emotion, discovery, and change.
Original Publication Citation
Duerden, Mathew, Neil Lundberg, Stacy Taniguchi, Mark Widmer, Brian Hill, Ramon Zabriskie, and Peter Ward. 2018. “From Ordinary to Extraordinary: A Framework of Experience Types.” Journal of Leisure Research 49(3-5): 196-216.
BYU ScholarsArchive Citation
Duerden, Mat D.; Lundberg, Neil R.; Ward, Peter; Taniguchi, Stacy T.; Hill, Brian; Widmer, Mark A.; and Zabriskie, Ramon, "From Ordinary to Extraordinary: A Framework of Experience Types" (2018). Faculty Publications. 8697.
https://scholarsarchive.byu.edu/facpub/8697
Document Type
Peer-Reviewed Article
Publication Date
2018
Publisher
Journal of Leisure Research
Language
English
College
Marriott School of Business
Department
Experience Design and Management
Copyright Use Information
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