While sympathy and empathy appear synonymous, understanding their separate natures is critical in being a better neighbor and friend. Sympathy is seeing another's pain; however, empathy is sitting with another in their pain, which research has shown to be far more effective.
"Empathy v. Sympathy: Are My Attempts Really Helping Others?,"
Family Perspectives: Vol. 2
, Article 7.
Available at: https://scholarsarchive.byu.edu/familyperspectives/vol2/iss1/7