Keywords
organizational trust, trust development, empirical measurement
Abstract
Recently, much attention has been devoted to the important role that trust may play in the management of organizations. From a theoretical perspective, scholars have considered a wide range of topics such as the distinction between trust and distrust (Lewicki et al, 1998), the initial development and evolution of trust within organizations (Jones and George, 1998; Mayer et aL, 1995) and the betrayal of trust (Elangovan and Shapiro, 1998). EmpiricaJJy, researchers have examined how trust impacts organizations at the individual (McAllister, 1995), group (Korsgaard et al, 1995) and organizational levels (Davis fl al., 2000). Despite increasing interest in the effects of trust on organizations, trust remains a seemingly elusive construct to measure in empirical studies.
Original Publication Citation
Morrow, J.L., Hansen, M.H., & Pearson, A.W. (2004). The Cognitive and Affective Antecedents of General Trust within Cooperative Organizations. Journal of Managerial Issues, 16 (1): 48-64.
BYU ScholarsArchive Citation
Morrow, J.L. Jr.; Hansen, Mark H.; and Pearson, Allison W., "The Cognitive and Affective Antecedents of General Trust Within Cooperative Organizations" (2004). Faculty Publications. 9791.
https://scholarsarchive.byu.edu/facpub/9791
Document Type
Peer-Reviewed Article
Publication Date
2004
Publisher
Journal of Managerial Issues
Language
English
College
Marriott School of Business
Department
Marketing
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