Keywords
peer-advice networks, collective post-adoptive attitude, enterprise information systems
Abstract
Implementing new enterprise information systems (EIS) has been an important, expensive, and constant problem that research has tried to solve for years. Previous implementation research offers conflicting viewpoints on the role that social influence dynamics play in implementation success. We study one social influence mechanism, namely peer-advice networks, and examine how the diversity characteristics (separation, disparity, and variety) of these networks lead to the emergence of a collective post-adoptive attitude (either resistance or support) toward a new information system. We propose a multilevel, longitudinal study using electronic medical record systems as a context to analyze the effect of diversity on the emergence of a collective post-adoptive attitude. Our hypothesized findings will demonstrate how to leverage peer-advice networks to achieve greater success in new EIS implementations.
Original Publication Citation
Skousen, T. and Karahanna, E. “Diversity in Peer-Advice Networks and the Emergence of Collective Post-Adoptive Attitudes: A Multilevel Perspective,” International Conference for Information Systems, Munich, Germany, December 2019
BYU ScholarsArchive Citation
Skousen, Tanner and Karahanna, Elena, "Diversity in Peer-Advice Networks and the Emergence of Collective Post-Adoptive Attitudes: A Multilevel Perspective" (2019). Faculty Publications. 9512.
https://scholarsarchive.byu.edu/facpub/9512
Document Type
Conference Paper
Publication Date
2019
Publisher
International Conference for Information Systems
Language
English
College
Marriott School of Business
Department
Information Systems Management
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