Keywords
user behavior, computer security, eye-tracking, IT artifact
Abstract
Security warnings are critical to help users make contextual security decisions. Unfortunately, users find these warnings hard to understand, and they routinely expose themselves to unintended risks as a result. Although it is straightforward to determine when users fail to understand a warning, it is more difficult to pinpoint why this happens. The goal of this research is to use eye tracking to step through the building blocks of comprehension—attention, semantics, syntax, and pragmatics—for SSL and other common security warnings. Through this process, we will identify ways to design security warnings to be more easily understood.
Original Publication Citation
Anderson, B., Bjornn, D., Jenkins, J., Kirwan, B., Vance, A., “Improving Security Message Adherence through Improved Comprehension: Neural and Behavioral Insights,” Americas Conference on Information Systems (AMCIS), New Orleans, LA August 2018.
BYU ScholarsArchive Citation
Anderson, Bonnie Brinton; Bjornn, Daniel; Jenkins, Jeffrey; Kirwan, C. Brock; and Vance, Anthony, "Improving Security Message Adherence through Improved Comprehension: Neural and Behavioral Insights" (2018). Faculty Publications. 9294.
https://scholarsarchive.byu.edu/facpub/9294
Document Type
Conference Paper
Publication Date
2018
Publisher
Americas Conference on Information Systems
Language
English
College
Marriott School of Business
Department
Information Systems Management
Copyright Use Information
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