The Determinants of Trust in Supplier-Automaker Relationships in the U.S., Japan and Korea

Keywords

trust, supplier relationships, embeddedness

Abstract

We examine the determinants of trust in 453 supplier-automaker relationships in the U.S., Japan, and Korea. We define trust and derive a model of its determinants drawing upon (1) an embeddedness (relationship-based) perspective, (2) a process-based perspective, and (3) an economic (hostage-based) perspective. Our findings indicate strong support for the process-based perspective in all countries; embeddedness was only important in Japan, and the economic hostage-based variable (stock ownership) was not important in any country.

Original Publication Citation

Dyer, Jeffrey H. and Wujin Chu (2000). "The Determinants of Trust in Supplier-Buyer Relations in the U.S., Japan, and Korea." Journal of International Business Studies, 31, 2 (second quarter): 259-285.

Document Type

Peer-Reviewed Article

Publication Date

2000

Publisher

Journal of International Business Studies

Language

English

College

Marriott School of Business

Department

Marketing

University Standing at Time of Publication

Full Professor

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