Keywords

performance evaluation, shadow IT, subjective performance evaluation

Abstract

The use of shadow IT (information technology systems not sanctioned or monitored by a company’s IT department) may be seen as either a form of organizational misbehavior or proactive and creative problem-solving. We examine whether these differing possible perceptions have implications for the subjective evaluation of subordinate performance. In our experiment, participants choose whether to award a bonus to an employee when different IT systems are used (normal vs. shadow IT) across different outcome levels (high vs. low outcomes). We find that employees using shadow IT are less likely to receive the bonus in both high and low outcome conditions relative to employees using the normal IT system. Our results suggest that shadow IT usage is more likely to be viewed as organizational misbehavior and to cast a negative light on employee performance.

Original Publication Citation

Allen, D., F. G. Burton, S. S. Smith, and D. A. Wood. 2019. Shadow IT use, outcome effects, and subjective performance evaluation. Journal of Strategic Innovation and Sustainability, 14 (3): 29-42. DOI: 10.33423/jsis.v14i3.2104.

Document Type

Peer-Reviewed Article

Publication Date

2019

Publisher

Journal of Strategic Innovation and Sustainability

Language

English

College

Marriott School of Business

Department

Accountancy

University Standing at Time of Publication

Full Professor

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Accounting Commons

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