Keywords
artificial intelligence, text generators, chatbots, ChatGPT, accounting education
Abstract
This study evaluates the capabilities of ChatGPT models 3.5 and 4 to provide solutions to eight educational accounting cases. We find that ChatGPT’s ability to provide accurate solutions varies depending on the type of case requirement and topical area of accounting, with better performance on tasks requiring elements that require explanation, application of rules, and ethical evaluation. However, ChatGPT performs poorly on tasks that require financial statement creation, journal entries, or software use. Our study also finds that detection tools provided by ChatGPT's developer are ineffective in identifying text created by Artificial Intelligence Text Generators (AITG). We suggest ways in which instructors can develop and structure assignments to reduce the effectiveness of AITGs in subverting the learning process, and discuss ways in which AITGs can be incorporated into assignment requirements to help students attain, desired educational outcomes.
Original Publication Citation
Cheng, X., R. Dunn, T. Holt, K. Inger, J. G. Jenkins, J. Jones, J. Long, T. Loraas, M. Mathis, J. Stanley, and D. A. Wood. 2024. Artificial intelligence’s capabilities, limitations, and impact on accounting education: Investigating ChatGPT’s performance on educational accounting cases. Issues in Accounting Education, 39 (2): 23-47. DOI: 10.2308/ISSUES-2023-032.
BYU ScholarsArchive Citation
Cheng, Xu (Joyce); Dunn, Ryan; Holt, Travis; Inger, Kerry; Jenkins, J. Gregory; Jones, Jefferson; Long, James; Loraas, Tina; Mathis, Mollie; Stanley, Jonathan; and Wood, David A., "Artificial Intelligence’s Capabilities, Limitations, and Impact on Accounting Education: Investigating ChatGPT’s Performance on Educational Accounting Case" (2024). Faculty Publications. 8244.
https://scholarsarchive.byu.edu/facpub/8244
Document Type
Peer-Reviewed Article
Publication Date
2024
Publisher
Issues in Accounting Education
Language
English
College
Marriott School of Business
Department
Accountancy
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