Keywords
oral presentations, peer feedback, instructor feedback, assessment
Abstract
Previous studies compare quantitative feedback ratings of student peers and instructors, but new presentation-feedback technologies enable qualitative-feedback comparison. This study extends previous research by comparing qualitative feedback and business professionals’ feedback. Compared to the professionals, the instructors provided similar feedback types and sentiment; students, however, de-emphasized message delivery and made fewer suggestions for improvement. The results suggest that students may need additional practice in critiquing message delivery and in suggesting needed improvements in their peers’ oral presentations. The study also provides a methodology using the new technologies for instructors to calibrate their own and their students’ feedback with professionals’ feedback.
Original Publication Citation
Baker, M. J. and Baker, W. H. (2023). Qualitative Oral-Presentation Feedback: Comparisons from Business Professionals, Instructors, and Student Peers. Business and Professional Communication Quarterly, 86(1), 5–32. https://doi.org/10.1177/23294906221120015
BYU ScholarsArchive Citation
Baker, Matt and Baker, William H., "Qualitative Oral-Presentation Feedback: Comparisons from Business Professionals, Instructors, and Student Peers" (2023). Faculty Publications. 8012.
https://scholarsarchive.byu.edu/facpub/8012
Document Type
Peer-Reviewed Article
Publication Date
2023
Publisher
Business and Professional Communication Quarterly
Language
English
College
Humanities
Department
Linguistics
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