Keywords

oral presentations, peer feedback, instructor feedback, assessment

Abstract

Previous studies compare quantitative feedback ratings of student peers and instructors, but new presentation-feedback technologies enable qualitative-feedback comparison. This study extends previous research by comparing qualitative feedback and business professionals’ feedback. Compared to the professionals, the instructors provided similar feedback types and sentiment; students, however, de-emphasized message delivery and made fewer suggestions for improvement. The results suggest that students may need additional practice in critiquing message delivery and in suggesting needed improvements in their peers’ oral presentations. The study also provides a methodology using the new technologies for instructors to calibrate their own and their students’ feedback with professionals’ feedback.

Original Publication Citation

Baker, M. J. and Baker, W. H. (2023). Qualitative Oral-Presentation Feedback: Comparisons from Business Professionals, Instructors, and Student Peers. Business and Professional Communication Quarterly, 86(1), 5–32. https://doi.org/10.1177/23294906221120015

Document Type

Peer-Reviewed Article

Publication Date

2023

Publisher

Business and Professional Communication Quarterly

Language

English

College

Humanities

Department

Linguistics

University Standing at Time of Publication

Associate Professor

Included in

Linguistics Commons

Share

COinS