Keywords

Sage Encyclopedia, service, quality, review

Abstract

The two-volume Sage Encyclopedia of Quality and the Service Economy provides more than 230 entries in nearly 1,000 pages, with a 54-page bibliography and an index. Editor Dahlgaard-Park (Lund Univ'., Sweden) has assembled essays signed by more than 200 experts worldwide who specialize in the quality and service sciences. The intended audience includes researchers, educators, and people working in organizations who are interested in attaining knowledge and competencies in the field.

Original Publication Citation

Camacho, L. (2016). The SAGE encyclopedia of quality and the service economy.Choice, 53(6), 865. Retrieved from http://search.proquest.com/docview/1761161375?accountid=4488

Document Type

Other

Publication Date

2016

Publisher

American Library Association

Language

English

College

Harold B. Lee Library

University Standing at Time of Publication

Administration

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