Keywords
Sage Encyclopedia, service, quality, review
Abstract
The two-volume Sage Encyclopedia of Quality and the Service Economy provides more than 230 entries in nearly 1,000 pages, with a 54-page bibliography and an index. Editor Dahlgaard-Park (Lund Univ'., Sweden) has assembled essays signed by more than 200 experts worldwide who specialize in the quality and service sciences. The intended audience includes researchers, educators, and people working in organizations who are interested in attaining knowledge and competencies in the field.
Original Publication Citation
Camacho, L. (2016). The SAGE encyclopedia of quality and the service economy.Choice, 53(6), 865. Retrieved from http://search.proquest.com/docview/1761161375?accountid=4488
BYU ScholarsArchive Citation
Camacho, Leticia, "The SAGE encyclopedia of quality and the service economy" (2016). Faculty Publications. 6230.
https://scholarsarchive.byu.edu/facpub/6230
Document Type
Other
Publication Date
2016
Permanent URL
http://hdl.lib.byu.edu/1877/8959
Publisher
American Library Association
Language
English
College
Harold B. Lee Library
Copyright Status
Copyright American Library Association dba CHOICE Feb 2016
Copyright Use Information
https://lib.byu.edu/about/copyright/