Keywords

student researchers, digital collections, assessments, user experience

Abstract

Following the closure of the Harold B. Lee Library’s special collections during the pandemic, the presenters designed a study to assess the usability of our CONTENTdm system. The library collaborated with a sociology professor to have students from his qualitative research methods class administer the study, observing other undergraduates using the system to perform tasks, and interviewing them about their experiences. In this presentation, the librarians, the sociology professor, and two students will share lessons learned from this experience, including small disappointments and unexpected benefits. We’ll also share the study methodology and suggestions for optimizing this type of professional collaboration with students.

Original Publication Citation

Wiederhold, Rebecca A., Lindsey Memory, Jonathan Jarvis, Greg Seppi, Madeleine Meldrum, Hannah Bozue. “Using Student Researchers to Assess the Digital Collections User Experience.” Presented at the annual conference of the Rare Books and Manuscripts Section, Association of College and Research Libraries, virtual, June 24, 2022.

Document Type

Presentation

Publication Date

2022-06-24

Permanent URL

http://hdl.lib.byu.edu/1877/8586

Publisher

Rare Books and Manuscripts Section, Association of College and Research Libraries

Language

English

College

Harold B. Lee Library

University Standing at Time of Publication

Assistant Professor

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