Keywords

surveys, library assessment, research interviews

Abstract

Assessment in libraries is an essential part of managing library resources to meet the needs of patrons and stakeholders. This paper discusses the advantages and disadvantages of two assessment devices—surveys and interviews—in particular as they apply to libraries.

Original Publication Citation

Broadbent, D. (2020). Not Another Survey! Use Interviews Instead to Understand Needs in Your Library. Library Leadership & Management, Vol 35, No 1.

Document Type

Peer-Reviewed Article

Publication Date

2020

Permanent URL

http://hdl.lib.byu.edu/1877/7301

Publisher

Library Leadership & Management

Language

English

College

Harold B. Lee Library

University Standing at Time of Publication

Assistant Professor

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