Comparing Library Wayfinding Among Novices and Experts
Ethnography, Usability study, Pathways, Wayfinding, Library UX, Navigation
The study employed a usability study approach. In total, 12 people, places, or things were identified as important for students to be able to locate within an academic library. Students from one of three groups (high school, freshmen, and seniors) were randomly assigned a scenario requiring them to find the indicated person, place, or thing. Student researchers video recorded participants and took field notes during the wayfinding activity and conducted an interview about participant’s experience following the exercise.
Original Publication Citation
Zaugg, Holt, Curtis Child, and Students from Sociology 404. 2016. “Comparing Library Wayfinding Among Novices and Experts.” Performance Measurement and Metrics 17(1):70-82.
BYU ScholarsArchive Citation
Zaugg, Holt and Child, Curtis, "Comparing Library Wayfinding Among Novices and Experts" (2016). All Faculty Publications. 2711.
Performance Measurement and Metrics
Family, Home, and Social Sciences
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