Comparing Library Wayfinding Among Novices and Experts

Keywords

Ethnography, Usability study, Pathways, Wayfinding, Library UX, Navigation

Abstract

The study employed a usability study approach. In total, 12 people, places, or things were identified as important for students to be able to locate within an academic library. Students from one of three groups (high school, freshmen, and seniors) were randomly assigned a scenario requiring them to find the indicated person, place, or thing. Student researchers video recorded participants and took field notes during the wayfinding activity and conducted an interview about participant’s experience following the exercise.

Original Publication Citation

Zaugg, Holt, Curtis Child, and Students from Sociology 404. 2016. “Comparing Library Wayfinding Among Novices and Experts.” Performance Measurement and Metrics 17(1):70-82.

Document Type

Peer-Reviewed Article

Publication Date

2016-02-21

Permanent URL

http://hdl.lib.byu.edu/1877/5537

Publisher

Performance Measurement and Metrics

Language

English

College

Family, Home, and Social Sciences

Department

Sociology

University Standing at Time of Publication

Associate Professor

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