High rates of exit remain the "Achilles heel" of many micro-finance organizations. After reviewing definitional issues, the paper explores how exit rates adversely affect both their commercial and social objectives. It then reviews case studies of exit monitoring based on routine, questionnaire based and focus group methods, making detailed suggestions as to how data collection, analysis and reporting can be improved.
James Copestake is the Senior Lecturer in the Department of Economics and International Development at the University of Bath.
Journal of Microfinance
Issue and Volume
BYU ScholarsArchive Citation
Copestake, James G.
"Unfinished Business: The Need for More Effective Microfinance Exit Monitering,"
Journal of Microfinance / ESR Review: Vol. 4
, Article 2.
Available at: http://scholarsarchive.byu.edu/esr/vol4/iss2/2