transparency, trust, organization, emoployee trust
The literature on transparency and trust suggest the two concepts are related. While this idea is logical on its face, would it hold true if measured? Using an instrument that measures both transparency and trust, analysis of employee opinion supports this notion. In particular, organizations that encourage and allow public participation, share substantial information so their publics can make informed decisions, give balanced reports that hold them accountable, and open themselves up to public scrutiny, are more likely to be trusted.
Original Publication Citation
Rawlins, B. (28). "Measuring the Relationship Between Organizational Transparency and Employee Trust." Public Relations Journal, Vol. 2, (Issue 2), pp. 1-21.
BYU ScholarsArchive Citation
Rawlins, Brad R., "Measuring the relationship between organizational transparency and employee trust" (2008). All Faculty Publications. 885.
Public Relations Society of America
Fine Arts and Communications
© 2008 Public Relations Society of America
Copyright Use Information