Prototypes; prototyping; development; strategic planning; service delivery; decision making; evaluation; assessment
Prototyping is an incremental process that facilitates those looking to make changes in products, services, or resources. Originating in industrial fabrication process, prototyping can be adapted by librarians to examine changes made to library services, amenities, and resources. They offer a cost-effective way of trying something new and needed, to ensure that patron needs are met. This article modifies prototyping into a five-step process and reviews five examples where the Lee Library used prototyping to inform library decisions to inform the development of library services, amenities, processes, and resources to better serve its patrons.
Original Publication Citation
Zaugg, H., Silva, E., Nelson, G., & Frasier, C. (2020). It looks a bit like this: Prototyping in an academic library, Journal of Library Administration, 60(2), 197-213.
BYU ScholarsArchive Citation
Zaugg, Holt; Silva, Elise; Nelson, Greg M.; and Frasier, Cyndee, "It Looks a Bit Like This: Prototyping in an Academic Library" (2020). Faculty Publications. 3674.
Routledge Taylor & Francis Group
Harold B. Lee Library