Journal of Microfinance / ESR Review


This paper introduces a framework for the analysis of the barriers, costs and constraints microloan customers in the United States encounter. While much previous work has been done on the benefits and potential of microenterprise in the United States as well as the program costs, relatively little research has explored the process from the perspective of the customer. This paper first introduces the gap between loan fund capital and loan disbursement. It then paints a framework for understanding the customer perspective. Further research is recommended to determine which factors are salient and how they can be applied to benefit microloan customers and microlenders in the United States context.


C. Beth Haynes is a professor of Economics in the School of Business at Brigham Young University-Hawaii. She is also the book review editor for the "Journal of Microfinance."



Journal Title

Journal of Microfinance

Issue and Volume