Keywords

transparency, trust, organization, emoployee trust

Abstract

The literature on transparency and trust suggest the two concepts are related. While this idea is logical on its face, would it hold true if measured? Using an instrument that measures both transparency and trust, analysis of employee opinion supports this notion. In particular, organizations that encourage and allow public participation, share substantial information so their publics can make informed decisions, give balanced reports that hold them accountable, and open themselves up to public scrutiny, are more likely to be trusted.

Original Publication Citation

Rawlins, B. (28). "Measuring the Relationship Between Organizational Transparency and Employee Trust." Public Relations Journal, Vol. 2, (Issue 2), pp. 1-21.