Abstract
Manufacturing management and operations place heavy emphasis on monitoring and improving production performance. This supervision is accomplished through strategies of manufacturing performance management, a set of measurements and methods used to monitor production conditions. Over the last thirty years the most prevalent measurement of traditional performance management has been overall equipment effectiveness, a percentile summary metric of a machine's utilization. The technologies encapsulated by Industry 4.0 have expanded the ability to gather, process, and store vast quantities of data, creating opportunity to innovate on how performance is measured. A new method of managing manufacturing performance utilizing Industry 4.0 technologies has been proposed by McKinsey & Company and software tools have been developed by PTC Inc. to aid in performing what they both call digital performance management. To evaluate this new approach, the digital performance management tool was deployed on a Festo Cyber-Physical Lab, an educational mock production environment, and compared to a digitally enabled traditional performance management solution. Results from a multi-day production period displayed an increased level of detail in both the data presented to the user and the insights gained from the digital performance management solution as compared to the traditional approach. The time unit measurements presented by digital performance management paint a clear picture of what and where losses are occurring during production and the impact of those losses. This is contrasted by the single summary metric of a traditional performance management approach, which easily obfuscates the constituent data and requires further investigation to determine what and where production losses are occurring.
Degree
MS
College and Department
Ira A. Fulton College of Engineering; Manufacturing Engineering
Rights
https://lib.byu.edu/about/copyright/
BYU ScholarsArchive Citation
Smith, Nathaniel David, "Digital Performance Management: An Evaluation of Manufacturing Performance Management andMeasurement Strategies in an Industry 4.0 Context" (2024). Theses and Dissertations. 10282.
https://scholarsarchive.byu.edu/etd/10282
Date Submitted
2024-03-22
Document Type
Thesis
Handle
http://hdl.lib.byu.edu/1877/etd13120
Keywords
Industry 4.0, performance management, manufacturing, industrial internet of things, IIoT, overall equipment effectiveness, OEE, digi DPM
Language
english