"Customizing the Customer Experience,"
Marriott Student Review: Vol. 5, Article 6.
Available at: https://scholarsarchive.byu.edu/marriottstudentreview/vol5/iss1/6
Marriott Student Review is a student journal created and published as a project for the Writing for Business Communications course at Brigham Young University (BYU). The views expressed in Marriott Student Review are not necessarily endorsed by BYU or The Church of Jesus Christ of Latter-day Saints.