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Keywords

book review, Crucial Conversations, Kerry Patterson, Al Switzler, Ron McMillan, Joseph Grenny

Abstract

In Crucial Conversations, Kerry Patterson, Al Switzler, Ron McMillan, and Joseph Grenny discuss the proper way to handle disagreement in conversation in today's increasingly polarized world. These principles include harnessing one's passions properly and supporting others' views in conversation.

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Marriott Student Review is a student journal created and published as a project for the Writing for Business Communications course at Brigham Young University (BYU). The views expressed in Marriott Student Review are not necessarily endorsed by BYU or The Church of Jesus Christ of Latter-day Saints.

 

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