Journal of Undergraduate Research


conflict resolution, controlled communication, reciprocal empathy, humanization


Family, Home, and Social Sciences


Political Science


Conflict resolution is a popular topic among political scientists, as seen in the study of controlled communication, concession-making, self-perceived victimhood, and threat perception. Previous work has shown that humanization between in-conflict groups is primarily successful when the expression of empathy is unrelated to the conflict itself and catalyzes “reciprocal empathy,” creating a more humanized perspective of the group as a whole (Gubler et al. 2015). While social psychologists and political scientists have shown how humanization can create empathy (Gubler et al. 2015), none had studied how humanization affects the shared choice set of policies for conflict resolution nor had anyone studied humanization between citizens of a country and refugees. With almost 120,000 refugees in the United Kingdom and increasingly diverse public opinion, the country was a great place to conduct this new research.