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Journal of Undergraduate Research

Keywords

employee perceptions, personality of a professional, transformational leadership

College

Family, Home, and Social Sciences

Department

Psychology

Abstract

Ample literature has focused on how to effectively improve the work environment of medical practices. However, little research has been conducted concerning personality in a doctor’s office environment. In conversing with several local doctors, group behavior was listed as one of the most important aspects to consider in creating and maintaining a medical practice that is efficient and free of problems (N. Jorgensen, personal communication, June 5, 2000; D. Phillips, personal communication, June 10, 2000). Personality is a large component of the functioning of work groups. In a study conducted on military leaders, personality was found to be the greatest predictor of transformational leadership, and in turn related significantly to work group performance and work group member satisfaction (Ross & Offermann, 1997). Overall, research supports the notion that personalities of leaders and group members are important in determining the performance of workers in a group setting. Similar information specific to health care practices, however, has not been researched. This study sought to provide such information by assessing the effect that personality has on the workplace environment.

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