Keywords

Wayfinding, Cognitive Load Theory, Extraneous Cognitive Load, Minimalism, Essentialism, User Experience, 10 Usability Heuristics for User Interface Design

Description

As EdTech Books (ETB) expanded to a broader user base, its editing platform required an overhaul to better accommodate authors, particularly those with diverse technical backgrounds. This project focused on redesigning the ETB editing tool to be more intuitive, efficient, and aligned with familiar digital editing conventions. By incorporating principles such as wayfinding, usability heuristics, and cognitive load reduction, the new tool streamlines workflows and enhances usability. Stakeholder collaboration and iterative testing guided refinements. The result is a platform that remains intuitive for novice users while retaining flexibility for advanced editors. While the transition introduced a learning curve for existing users, the long-term benefits will include increased efficiency, fewer support inquiries, and an improved overall experience.

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