surveys, library assessment, research interviews
Assessment in libraries is an essential part of managing library resources to meet the needs of patrons and stakeholders. This paper discusses the advantages and disadvantages of two assessment devices—surveys and interviews—in particular as they apply to libraries.
Original Publication Citation
Broadbent, D. (2020). Not Another Survey! Use Interviews Instead to Understand Needs in Your Library. Library Leadership & Management, Vol 35, No 1.
BYU ScholarsArchive Citation
Broadbent, Dan, "Not Another Survey! Use Interviews Instead to Understand Needs in Your Library" (2020). Faculty Publications. 4494.
Library Leadership & Management
Harold B. Lee Library
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