library assessment, research interviews
- Assessment in libraries is an essential part of managing library resources to meet the needs of patrons and stakeholders.
- How to do it?
- Interviews can provide more deep and rich information than simple surveys.
- But... they are also more complicated and time consuming.
Original Publication Citation
Broadbent, D. “What are they saying? How to use interviews for research and assessment in libraries.” Association for Library Collections & Technical Services (ALCTS) webinar on 8/26/20. Invited lecture.
BYU ScholarsArchive Citation
Broadbent, Dan, "What Are They Saying? How to Use Interviews for Research and Assessment in Libraries" (2020). Faculty Publications. 4492.
Harold B. Lee Library
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