workplace flexibility, workplace effectiveness, job engagement, job satisfaction, employee retention, mental health
Using a nationally representative sample of data collected from waged and salaried employees in the United States (n = 2810) by the 2002 National Study of the Changing Workforce (NSCW), we evaluate workplace flexibility as another critical ingredient in creating an effective workplace. The study examined the bivariate relationships between six factors of workplace effectiveness and three job outcomes (job engagement, job satisfaction, employee retention) and one employee outcome (mental health). It also examined the relationship between a composite measure of overall workplace effectiveness and the four outcomes. Results indicated that all six aspects of workplace effectiveness and the composite measure of overall workplace effectiveness were strongly and positively related to job engagement, job satisfaction, and employee retention. They were also positively, but more modestly, related to employee mental health.
Original Publication Citation
Jacob, J. I., Bond, J. T., Galinsky, E., & Hill, E. J. (2008). Six critical ingredients in creating an effective workplace. The Psychologist-Manager Journal, 11(2), 141-161.
BYU ScholarsArchive Citation
Jacob, Jenet I.; Bond, James T.; Galinsky, Ellen; and Hill, E. Jeffrey, "Six Critical Ingredients in Creating an Effective Workplace" (2008). Faculty Publications. 4176.
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