Academic libraries, public services, access services, library management, circulation, interlibrary loan, reserves, cross-training, service points
In spring 2012 a study was undertaken to investigate the current structure of Access Services in ARL Libraries and to understand current and future trends in departmental organization and cross-training. The survey determined that Access Services Departments in ARL Libraries typically contain a core set of services, though their structure is based on local needs. Most ARL Libraries have not experimented with combining reference and circulation functions and have only begun to consolidate traditional Access Services areas at single service points. The author recommends that Access Services be organized around a public services point instead of organizing the department around areas that provide some kind of access to library materials.
Original Publication Citation
Duane Wilson (2013) Reenvisioning Access Services: A Survey of Access Services Departments in ARL Libraries, Journal of Access Services, 10:3, 153-171, DOI: 10.1080/15367967.2013.795430
BYU ScholarsArchive Citation
Wilson, Duane E, "Reenvisioning Access Services: A Survey of Access Services Departments in ARL Libraries" (2013). All Faculty Publications. 1599.
Taylor and Francis
Harold B. Lee Library
This is an Accepted Manuscript of an article published by Taylor & Francis in The Journal of Access Services on July 15, 2013, available online: http://www.tandfonline.com/doi/full/10.1080/15367967.2013.795430.
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