This is a multi-article dissertation that seeks to address the current state of online teaching evaluation processes in post-secondary institutions. The last two decades have seen a dramatic increase in enrollment in online courses at post-secondary institutions. Unfortunately, evaluating online instructors has been a neglected field of research leaving many post-secondary institutions to develop their own evaluation systems. A deeper analysis of the current practices of online instructor evaluation will help administrators to strengthen their evaluation processes, thereby providing more effective online teaching. The first article is a literature review that explores common practices of post-secondary institutions. By performing an extensive review of the literature, it is clear that very little research has been done to address online instructor evaluation beyond student evaluations. The second article compares different approaches to online instructor evaluation in various post-secondary institutions. By performing interviews with administrators, we found that many institutions are using a variety of types of evaluations and not just student evaluations to evaluate online teaching. The third article is a study that explores how well institutions that utilize a master course model evaluate online teaching competencies. This is done by performing a content analysis of their observational rubrics.
College and Department
David O. McKay School of Education; Instructional Psychology and Technology
BYU ScholarsArchive Citation
Thomas, Jon E., "Current State of Online Teaching Evaluation Processes in Post-Secondary Institutions" (2018). All Theses and Dissertations. 7000.
virtual universities, online courses, online faculty evaluation, teaching evaluation methods, evaluation research