This dissertation explores what it means to “Act Upon” measure-based feedback in the group therapy context. Eleven group leaders at three college counseling centers were provided feedback completed by their group members using the Group Questionnaire (GQ) and the Outcome Questionnaire (OQ-45). Researchers selected two a priori ways in which the feedback could be “acted upon”: via GQ Use and GQ Value. Leaders reported their use and value of the feedback using two data sources—weekly leader slips and end-of-term debrief interview transcripts. Both sources of data were content analyzed across several phases of coding. The resultant categories are intended to provide a preliminary understanding of how leaders treat the feedback received. Dimensions were then added to consolidate the meaning of the categories into a temporal pattern. Finally, using the resultant data, a scheme for quantifying the “acted upon” construct is proposed in effort to develop a potential moderator or mediator variable for future quantitative analyses. Implications of the dissertation are then discussed.
College and Department
Family, Home, and Social Sciences; Psychology
BYU ScholarsArchive Citation
Woodland, Sean Cameron, "Process Feedback in Group Psychotherapy: A Qualitative Inquiry into Leader Implementation of GQ/OQ Feedback" (2015). All Theses and Dissertations. 5606.
GQ, OQ, group psychotherapy, feedback, content analysis