strategic planning, library impact, service delivery
Strategic planning in academic libraries enables librarians to plan for the delivery of services that meet university foci and patron needs. In creating a strategic plan, it is helpful to have an overall view of the strategic plan and a view that allows planners to focus on more narrow aspects. A library impact map is designed to provide these perspectives. This article describes how a library impact map can be created and may be used in the strategic planning process.
Original Publication Citation
Library Leadership & Management, Vol. 29., No. 3, (2015).
BYU ScholarsArchive Citation
Zaugg, Holt E, "Using a Library Impact Map to Assist Strategic Planning in Libraries" (2015). All Faculty Publications. 1548.
American Library Association
Harold B. Lee Library
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